Book a visit, ask a question,
or send your fault codes
Ray answers directly — no call center, no service writer. If he's on a job he'll call back within the hour.
Tell us about your Tesla
Fill this out and Ray will follow up to confirm availability and scope. Not sure what's wrong? Describe it in plain language — that's fine.
Reach Ray directly
Call or text
(951) 622-6222
Ray answers — not a call center
RaysEVService@gmail.com
Good for non-urgent questions
Text fault codes
(951) 622-6222
We'll pre-screen before dispatch
Response time
Ray responds within 1–2 hours on weekdays, same day on weekends. For roadside situations, call directly — don't wait on a form.
Availability
Hours are a guide — Ray takes calls outside these windows for urgent situations.
Common questions before booking
Do I need to tow my car to you?
No — Ray comes to you. Home, office, or roadside. If the car can't be driven, describe the situation and we'll confirm the right approach. For completely dead cars, call directly rather than waiting on a form.
What if you can't fix it on-site?
You'll get a written diagnostic report regardless. If the repair needs parts not on the van, Ray will quote the return visit. No charge for a second dispatch if the scope was confirmed in advance.
Will this void my Tesla warranty?
No. Federal law (Magnuson-Moss) protects your right to use third-party service. Ray documents everything so you're covered if a warranty claim comes up later.
How do I pay?
Card, cash, or Venmo — all accepted on-site. Diagnostic fee is due at time of service. Repair labor and parts quoted before any work begins.